Location: Uganda
Job Code: 787
No of openings: 1
Description
FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 800,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East.
FINCA International is currently looking for an Alternative Delivery Channels Manager, Africa (ADC Manager). ADC Manager will report to the Vice-President / Regional Director, Africa (Dotted line to Director, Research and Development) and will perform the following activities:
- Develop and integrate alternative delivery channels for microfinance products and services,
- Identify and implement innovations for servicing customers through branchless banking, using both fixed and mobile technologies (ATMs, POS, mobile phones),
- Ensure that financial viability and a positive customer experience are achieved in the new channels,
- Establish and monitor servicing relationships with internal and external parties, including back- and front-office staff, agents, networks, and other service-providers,
- Manage the delivery channel as a business, focusing on income and costs, working closely with other units in order to drive growth in outreach and sales.
Ideal profile:
- Advanced Degree in relevant field (banking, business, finance),
- Commercial orientation and strategic planning experience,
- Operation of alternative delivery channels experience,
- Sales and marketing (desired) experience,
- Ability to work with cross-functional teams,
- Ability to operate in remote environments,
- Ability to interface with clients and staff,
- Previous senior-level experience in banking or payment systems,
- Active role in the development and implementation of Alternative Delivery Channels,
- Familiarity with microfinance (preferred, not required),
- Written and spoken fluency in English.
To apply click here
FINCA International Inc. is an Equal Opportunity Employer.
